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Frequently asked questions
How do I book a tour with Get Turkey Tours?
You can book directly online from any tour page, or email, call or WhatsApp us with your dates and the size of your group. Whichever way you book, the same Terms and Conditions apply. Get Turkey Tours trades on behalf of Viracocha Travel Turizm, an Istanbul travel agency that holds a licence and belongs to TÜRSAB. Once your reservation is made, we email you a confirmation showing the start time and where to meet. Your place is secured only after full payment, so please double-check the date, guest count and included services before paying.
What payment methods can I use?
Visa and Mastercard are accepted. Viracocha Travel Turizm, the company behind getturkiyetours.com, processes the payments, and the charge is in US dollars unless you request a different currency on the page. A tour is confirmed once it is paid in full in advance. Tailor-made trips and multi-day packages come with a written quote that sets out the payment schedule before you confirm. If anything about currency or ways to pay is unclear, contact us before booking.
What languages are your guides able to speak?
A licensed local guide leads every tour. Our standard language is English, and licensed guides in Spanish, Russian, Arabic, German and French can also be arranged. Some shared tours have set languages shown on the page; for example, the small-group Old City tours are offered in English, Spanish, French and Chinese. For private tours, let us know your language at booking and we confirm the guide in writing. Less common languages depend on who is free on your dates.