Privacy Policy: How We Handle Your Data
Last revised: 30 September 2026
Protecting your personal data matters to Get Turkey Tours. Below we set out which information we gather, the reasons for gathering it, the ways we use it and the rights you hold. Throughout this document, "Get Turkey Tours", "we" and "us" refer to Viracocha Travel Turizm together with its subsidiaries and affiliates.
What This Policy Covers
This Privacy Policy is one part of our Terms and Conditions. It covers the information we receive when you browse getturkiyetours.com, and when you contact our staff by phone, email or WhatsApp to ask a question or make a booking.
The Information We Gather
Details you provide
Asking a question, requesting a price or booking a tour means you give us personal data, for example:
- your name, country, phone number and email address;
- trip details: number of travellers, travel dates, flight details, your hotel or pick-up address and anything special you ask for;
- payment details if you pay online; we need these to complete the payment and we use them only for processing and fulfilling it.
Material you send
Text, documents and any other information you enter in our forms or send us in relation to our services.
Data gathered automatically
- Log data: as on most sites, our servers keep technical records of each visit, for example your IP address, the browser you use and its settings, when you visited, your preferred language and which pages you opened.
- Location data: the approximate region that your IP address points to.
- Device data: what kind of device, browser and operating system you are using.
- Usage data: combined figures showing which pages people look at, so we can understand the site and make it better.
- Cookies: explained in the Cookies section further down and in our Cookie Policy.
Our Use of Your Information
We use, process and keep your information when we need it to carry out our contract with you and for our legitimate business interests. In particular, we use it in order to:
- operate and secure the website and handle bookings and payments;
- organise and provide your tours, hotel stays, transfers and other travel services;
- answer your questions and send you booking confirmations and messages about tour logistics;
- send you special offers and marketing emails, from which you may unsubscribe whenever you like (users in the EEA get them only after giving consent first);
- compile aggregate statistics, make our services better, and spot and stop fraud and abuse.
Who We Share Information With
Your personally identifiable information is never sold, traded or transferred by us in any other way to outside parties. Trusted third parties that help us operate the website, run our business or look after you are an exception, for example drivers, guides, airlines, hotels and our hosting and database providers, as long as they agree to treat the information as confidential and to use it for that purpose only.
We may also release information where we consider it necessary:
- to obey the law, or to answer lawful requests from courts, enforcement offices or other public bodies;
- to enforce our Terms and Conditions or look into possible breaches of them;
- to look into, prevent or take action against illegal activity, suspected fraud or threats to people, property or our systems;
- to protect the rights, property and safety of Get Turkey Tours, our users and other people;
- if we merge, are acquired, reorganise or sell all or part of our business, in which case personal data may be transferred to another entity and will remain covered by this policy.
Aggregated data that does not identify anyone may be shared publicly or with partners. Your personal data is not handed to third parties for their own marketing, and we never make your personal data public.
Emails From Us
Now and then we may send you emails about special offers and new tours. You can stop them whenever you wish by clicking the unsubscribe link in the email or by contacting us. Opting out of promotional emails will not stop messages about your booking or tour logistics.
Cookies
A cookie is a small text file that a website saves in your browser. On getturkiyetours.com we use as few cookies as possible, and at present we set only essential first-party ones:
| Name | Purpose | Duration |
|---|---|---|
| para | Remembers which currency you picked for prices. It is only set if you switch to a different currency. | 1 year |
| git_session | Lets our staff stay logged in to the site's admin area. Ordinary visitors never get this cookie. | 30 days |
Tours you mark as favourites are saved in the local storage of your own browser and are not sent to us. At present we run no advertising cookies, no Google Analytics, no Google Tag Manager and no other tracking tags from third parties. Our Cookie Policy gives full details and explains how you can control cookies.
Outside Services and Links
Some of our pages link to or embed content from external services such as WhatsApp, maps or social media pages. Each of these has its own privacy policy and may be able to tell that you visited our site. We suggest you read their policies.
Where Your Data Is Kept
Our team in Türkiye processes the information you send us. Our website and booking systems also rely on trusted hosting and database providers, which means some data may sit on their servers. When you send us information, you consent to it being handled in this way.
Keeping Data Secure
We apply reasonable organisational, physical and technical measures to protect your information. Traffic between your device and our website is encrypted using TLS (SSL). Even so, no transfer of data across the internet can be guaranteed to be 100% secure, and any information you send is sent at your own risk. Should we learn of a security breach that affects you, we may tell you by email or by placing a notice on the site; based on where you live, you may also be legally entitled to notice in writing.
How Long We Keep Data and Deleting It
If you want your personal data deleted, send an email to [email protected] giving your first name, last name, email address and phone number. We will ask you for further information to confirm your identity before we delete any data.
Personal data is kept only for as long as is reasonably needed for the purposes set out here. We may hold some data for longer where our legitimate interests require this, for example to prevent fraud, or where the law demands it, including for tax, audit and reporting.
Users in Türkiye (KVKK) and the EEA (GDPR)
The legal bases on which we process personal data are the performance of our contract with you and our legitimate interest in offering our services. Promotional emails and any non-essential cookies rely on your consent. In certain cases we may process data to fulfil a legal obligation or to protect your vital interests or another person's.
Because our company is based in Türkiye, we additionally process personal data in line with Turkish Personal Data Protection Law No. 6698 (KVKK). Based on where you live, you are entitled to:
- find out whether your personal data is processed by us, and ask for information about how it is processed;
- find out why it is processed and whether it is used in line with that purpose;
- know which third parties, inside Türkiye or abroad, receive your data;
- get your personal data in a structured, portable and commonly used format;
- have incorrect or incomplete data put right;
- request deletion or destruction of your data where the conditions in Article 7 of KVKK are met;
- withdraw your consent whenever you wish and object to processing, marketing emails included.
To use any of these rights, write to [email protected]. We may ask you for information so we can confirm who you are. If you are in the EEA and think we have broken data protection law, you can complain to your local supervisory authority. If you are in Türkiye, you can apply to the Personal Data Protection Board (KVKK Kurulu).
Children and Privacy
Our services and website are not aimed at anyone younger than 18. We do not knowingly gather personal information from people under 18 unless a parent has given verifiable consent. If we find that a child has sent us personal information without that consent, we will delete it. If you think this has happened, please contact us at [email protected].
Updates to This Policy
This policy may be updated as our business, services or website develop, or when the laws we are subject to change. If a change is material and affects your rights, we will tell you by email or by publishing the new version on this page together with the date it takes effect, so it is worth checking this page now and then. If you keep using getturkiyetours.com after a change, you accept the revised policy.
Your Agreement
Using our website means you accept this Privacy Policy.
How to Reach Us
Please send any questions about this Privacy Policy or your personal data to the data controller, Viracocha Travel Turizm (Get Turkey Tours):
- E-mail: [email protected]
- Phone or WhatsApp: +90 545 307 67 88
- Opening hours: every day of the week, 09:00–21:00 (GMT+3, Istanbul time)
- Website: getturkiyetours.com/contact